General Business Training Online from NFSA

The following online training classes are FREE and hosted on the NFSA site. All participants must have an account and enroll through the links on each class title.

COVID-19 Related Classes


Coronavirus Preparedness for Employers and Employees

Coronaviruses are a large family of viruses which may cause illness in animals or humans. In humans, several coronaviruses are known to cause respiratory infections ranging from the common cold to more severe diseases. The most recently discovered coronavirus causes coronavirus disease 2019 (COVID-19). This course will tell you about simple steps you can take to stay healthy and prevent the spread of the virus and disease.

This is a 30-minute class.


Coronavirus Precautions and Prevention: Common Sense Hygiene

You’ve heard of COVID-19, or the coronavirus, and its rapid spread around the globe. Perhaps one of the first things that came to mind was, “How do I prevent myself and my family from getting the virus?” This program compiles expert advice on how to prevent the spread of coronavirus and keep yourself and loved ones healthy. We’ll talk about how the virus spreads and go over personal and environmental hygiene tips.

This is a 9-minute class.


Infection Control – Handwashing

This course provides learners with basic information about hand washing as it relates to infection control principles. This course is great for all workers.

This is a 7-minute class.


The simple power of handwashing | TED Talk by Myriam Sidibe

Myriam Sidibe is a warrior in the fight against childhood disease. Her weapon of choice? A bar of soap. For cost-effective prevention against sickness, it’s hard to beat soapy handwashing, which cuts down risk of pneumonia, diarrhea, cholera and worse. Sidibe, a public-health expert, makes a smart case for public-private partnerships to promote clean hands – local, sustainable entrepreneurship.

This is a 15-minute class.


Remote Employees and Management


Working from Home: Strategies for Remote Employees

When imagining telecommuting, many people envision a relaxed day of working at home in their pajamas. However, this probably isn’t the best approach. Telecommuting definitely offers a lot of freedom, but that doesn’t mean you can ignore your work responsibilities. This course will help you decide if telecommuting is a good fit for you and then provide some strategies for being effective as a remote employee.

This is a 20-minute class.


Leading Virtual Teams – Beginner

The overall goal of this program is to enable managers to learn and apply a practical approach to leading virtual teams. This is an especially important skill because teams are now the fundamental way in which work gets done within organization and teams existing now across geographic areas and meet virtually. Blending best practice and the latest research, our emphasis is on helping managers understand how to lead these dispersed, virtual teams. Upon completion, each learner will have completed a series of exercises that will enable them both to better manage teams in a virtual world.

This is a 56-minute class.


Managing Remote Teams

As a leader of a remote team, it is essential you make a conscious effort to create opportunities for your team to get to know each other. Without the benefit of daily face-to-face interactions, your team does not have the opportunities that would naturally occur if everyone were working together in the same location-that is, to get to know each other and build strong working relationships. Therefore, you must take the lead to create as many opportunities as possible to help your team get to know each other personally, as well as learn about each other’s work responsibilities, skills and capabilities.

By completing this course, you will understand the challenges and obstacles managers face when leading remote teams.

This is a 10-minute class.


Leading Teams – Leading and Managing Effective Virtual Teams

Make the time to start your project the right way by creating a project framework that formalizes and legitimizes the project to senior management. In this course, you’ll learn the importance of preparation before launching the project, how to deal with external pressure to begin early, and how to use the project framework to establish a contract with the company that helps ensure its survival and long-term success. Then, we’ll show you how to create a project charter that details the project objectives, the stakes, and establishes your role as lead.

This 15-minute course is the first part of a 2-part series on creating a project framework. The course includes short videos, engaging exercises and quizzes for a complete learning experience.

This is a 15-minute class.


Remote Management: Effective Ways to Communicate with Team Members

Communicate effectively with your remote team members, implement rituals that allow the team to track its progress and stimulate interactions to ensure team’s commitment.

This is a 10-minute class.


Handling Stress

In this training course, you’ll learn effective techniques to help you manage stress, allowing you to be more productive and improve your overall sense of well-being. We discuss how stress manifests itself and how we contribute to our own perception of stress. With an understanding of this, you’ll be in a better position to manage your stress. You’ll learn how to perform simple breathing exercises to lower your stress-levels when necessary. This modular course is designed to help you recognize the signs of stress, understand how stress operates, and manage your stress through simple techniques and exercises. The module comes with an interactive menu, in-class quizzes and activities and printable supporting documents for easy reference.

This is a 15-minute class.